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Payment & Cancellation Policy

Free Independent Traveler (FIT) Bookings

1 person or a minimum of 3 room accommodation

1. To confirm your room reservation, we require a 50% down payment of the total invoice on room accommodation. 50% down payment is one (1) week upon receiving your tentative booking. Our system will automatically release your booking without prior notice should you fail to settle the down payment.

2. Full payment (100%) 30 days prior arrival.

3. Option dates for 1-4 months are 14 days from the time of the tentative booking. After 14 days, the agent is contacted to confirm their booking. The outstanding amount is due 30 days prior to arrival.

4. Option date for 5 months and above is 30 days from the time of the tentative booking. After 30 days the agent is contacted to confirm their booking. The outstanding amount is due 30 days prior to arrival.

5. All cancellation & changes in bookings must be notified through email. The cancellation fee mentioned below will be charged if applicable. For bookings less than 45 days before arrival, the following cancellation costs will be charged:

  •  0–30 days before arrival; 100% of the total invoice
  • 31–60 days before arrival; 50% of the total invoice
  • 60+ days before arrival; 25% of the total invoice

Group Bookings

More than 6 persons or a minimum of 4 room accommodation

1. Payment policy on GROUP bookings:

  • 10% on tentative booking (non-refundable)
  • 40% 90 days before arrival
  • 50% 30 days before arrival

2. Option date for GROUP bookings:

  • 1-4 month is 14 days from the time of the tentative booking. After 14 days, the agent is contacted to confirm their booking and then they pay 10% down payment (non-refundable).
  • 5-12 month is 30 days from the time of the tentative booking. After 30 days, the agent is contacted to confirm their booking and then they pay 10% down payment (non-refundable).
  • 12-24 month is 60 days from the time of the tentative booking. After 60 days, the agent is contacted to confirm their booking and then they pay 10% down payment (non-refundable).

3. All-year-round group FOC policy is 9 PLUS 1 FOC. Corals Beach Cabilao promotional FOC packages are available upon request, but must be prepared by Corals Beach Cabilao.

4. Should there be changes in number of persons in your group and reach the FIT category, then GROUP policy will not apply.

Resort Takeover Bookings & Payment Terms

1-4 months — 8 days from the time of the tentative booking. After 60 days, the agent is contacted to confirm their booking and they pay 50% down payment followed by 50% 30 days prior to arrival.

5-12 months — 14 days from the time of the tentative booking. After 14 days, the agent is contacted to confirm their booking and then they pay 10% down payment followed by 40% to be paid 120 days prior to arrival and the balance of 50% 30 days before arrival.

12-24 months— 30 days from the time of the tentative booking. After 30 days, the agent is contacted to confirm their booking and then they pay 10% down payment followed by 40% to be paid 120 days prior to arrival and the balance of 50% 30 days before arrival.

Child Policy

  • 0-4 years old — FOC sharing existing bed with parents; includes daily breakfast
  • 5-12 years old — 50% discount on extra bed; includes daily breakfast
  • Above 12 years old — 100% on extra bed; includes daily breakfast

Note: Cots for infants must be requested prior arrival and is free of charge. 

Cancellation & Refund Policy

More than 6 persons or a minimum of 4 room accommodation

1. For RESORT TAKEOVER, please take note that all deposits made according to payment terms are non-refundable.

2. For GROUP bookings:

  • Within 30 days – a written cancellation notice given within 30 days from check-in date, no refund will be given.
  • Within 60 days – a written cancellation notice given within 60 days from check-in date, we would take 50% from the total invoice amount.
  • Within 90 days – a written cancellation notice given within 90 days from check-in date, we would take 25% from the total invoice amount.
  • Within 120 days – a written cancellation notice given within 120 days from check-in date, we would take 10% from the total invoice amount.

Please be aware that bank charges will not be covered for the refund.

In case of cancellations and reductions on the number of confirmed rooms, written notice should be received by the Resort at least 30 days prior to the check-in date. Failure to comply will result in a cancellation fee equivalent to one (1) night per confirmed room.

No-Show Policy

No show charges shall be equivalent to the total room charges for the entire length of stay.